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Privacy Policy For Your carte99 Account

carte99 Privacy Policy explains what we collect when you open an account, select Live Roulette Salon or use DANA and QRIS, and how you can ask us to…

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carte99 Privacy Policy For Your carte99 Account
REQUEST HELP

Account Help For Privacy Requests

You can ask about your personal data without leaving the account route. We direct privacy questions through the support contact path shown on the site, and we use your account email or verified phone to confirm that a request belongs to you. For wallet matters, include the relevant DANA, OVO, GoPay or QRIS reference without sending a password. This keeps a data request separate from a payment-status check.

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Account contact

Use the support contact route linked from your account when you want a copy of personal data, a correction, or clarification about this Privacy Policy. We may ask for your registered email or verified phone before discussing account-specific details.

Wallet reference

For a privacy question connected with DANA, OVO, GoPay, QRIS or a bank transfer, provide the transaction reference and date. Please hide passwords and full security codes; we only need enough detail to locate the relevant record.

Access route

If you cannot reach your account, use the site contact route and explain whether the issue affects login, phone verification or a data request. We use that context to protect the account before responding about stored personal details.

HANDLING YOUR DATA

Six Ways We Handle Account Data

Our Privacy Policy is applied at the account, device and payment-reference level rather than as a vague statement.

Collected details

We may collect your name or contact detail, phone verification result, login events, device information and payment references. These records help us provide account access, identify unusual sign-in activity and respond when you ask about a transaction or stored data.

Cookie controls

Cookies and similar browser tools can remember session settings, support account security and show whether a page request is valid. You can manage browser cookie controls, though restricting them may affect login, phone verification or movement between account pages.

Account security

Before discussing private account details, we may compare your request with the registered email, verified phone or recent account event. We do not ask you to send a password through support, and device signals can help us spot an unusual login.

Payment records

A DANA, OVO, GoPay, QRIS, virtual account or bank transfer record can include a reference, amount, status and time. We use those fields to match account activity and receipts, not to request your wallet password or private wallet credentials.

Retention period

We retain records only for as long as needed for the stated account, security, support or legal purpose, then review whether they can be removed or anonymised. Exact timing can depend on the record type and obligations that apply where local law permits.

Change requests

You can request correction, access or deletion of eligible personal data through the account support route. We may keep a limited record of the request and identity check, because that helps prevent an unauthorised person from changing your account history.

Privacy Policy Questions For carte99

These answers address the account and wallet questions we expect before you open an account or return to the lobby. They focus on the Privacy Policy, the data connected with Indonesian payment routes, and the steps available when you want to inspect or change a record.

The carte99 Privacy Policy covers account registration, phone verification, sign-in events, device signals, cookies, support requests and payment references. It explains why we use those records, how we protect account details, how retention is considered, and how you can request access or correction.

We may collect contact details, verified phone status, login and device signals, cookie settings, support messages and payment references. If you use DANA, OVO, GoPay, QRIS or bank transfer, we may record the transaction status and reference needed to match your account activity.

Yes, you can use the account support contact route to request access to eligible personal data. We may confirm your registered email, verified phone or another account event before responding. This identity step helps prevent another person from receiving private account details.

Send a correction request through the support route linked from your account and identify the field that is wrong. We may ask for a verification step, then assess the request against the account record and any retention duty that applies where local law permits.

We may use cookies or similar browser storage to keep a session valid, support phone verification and detect unusual account activity. You can change cookie settings in your browser, but blocking required cookies may interrupt login or account page access.

We record the payment reference, status, time and account connection needed to confirm a DANA or QRIS event. We do not need your wallet password. For a question, share the reference and date through support while hiding private security codes.

You can request deletion of eligible data through the account support route. We first verify the request and check whether a limited record must remain for security, payment matching or a legal purpose. The outcome depends on local law and the record involved.

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